Frequently Asked Questions

Yes, detailed product information including ingredients, usage instructions, and specifications are provided by each brand partner on their product pages. We encourage customers to review all product details before purchasing.

Product suitability varies by individual and specific formulations. We recommend reviewing ingredient lists carefully and consulting with healthcare professionals if you have specific allergies or sensitivities. Many brands provide detailed ingredient information and allergen warnings.

The brands we feature have different approaches to ethics and sustainability. We encourage customers to research individual brand practices, certifications, and values that matter to them. Brand information is available on their respective websites and product pages.

Many of our partner brands are working toward more sustainable packaging solutions, though practices vary by brand. Look for specific packaging information on individual product pages or brand websites to find options that align with your values.

Product specifications including vegan formulations, specific ingredients, and certifications are detailed on individual product pages. We recommend reviewing these details carefully to find products that match your preferences and values.

Browse our curated beauty and wellness collections, select your desired products, and click 'Buy Now'. You'll be directed to our trusted brand partners or authorized retailers to complete your purchase securely on their platforms.

Payment methods vary by brand partner and are displayed during checkout. Most accept major credit cards, PayPal, and many offer additional payment options like buy-now-pay-later services for your convenience.

Yes. All payments are processed securely by our brand partners using industry-standard encryption and security measures. We never handle or store your payment information - transactions are completed directly with the brand partners.

While we don't offer our own subscription service, many of our featured brands provide subscription options for their products. This can be convenient for regular replenishment of your favorite beauty and wellness items.

Products ship directly from our brand partners and authorized retailers. Each partner maintains their own shipping policies, timeframes, and tracking systems, which are detailed during checkout.

Shipping times vary by brand partner and destination. Most products ship within 1-3 business days, with delivery typically taking 3-7 business days for domestic orders. International orders may take longer depending on customs and location.

Yes, you'll receive tracking information directly from the brand partner once your order ships. You can monitor your order's progress using the provided tracking number and carrier information.

International shipping availability depends on the specific brand partner and product type. Many of our partners offer worldwide shipping, though some products may have shipping restrictions. Check availability during checkout.

Return policies vary by brand partner and are clearly displayed during checkout. Each brand maintains their own return policies, timeframes, and procedures. We recommend reviewing the specific return policy before purchasing.

Contact the brand partner's customer service team directly using the information provided in your order confirmation. They will guide you through their specific return process and provide return shipping instructions.

This depends on the individual brand's policy. Some brands offer satisfaction guarantees that allow returns of opened products, while others require products to be unopened for hygiene and safety reasons. Check the specific return policy during checkout.

Return shipping policies vary by brand partner. Some brands offer free returns, while others may charge a return fee. This information is clearly stated in each brand's return policy at checkout.

For order-specific inquiries (shipping, returns, product questions), contact the brand partner directly using the information provided in your order confirmation. For general questions about our platform or curation process, you can contact us through our contact page.

The brand partner information is clearly displayed on each product page and during checkout. We maintain full transparency about our partnerships and provide detailed brand information to help you make informed purchasing decisions.

We curate products from reputable beauty and wellness brands, but we recommend consulting with healthcare professionals, dermatologists, or specialists for personalized advice. Product descriptions and brand information can help guide your choices.

We curate beauty and wellness collections from trusted brand partners and facilitate connections between customers and these brands. The actual purchase, fulfillment, and customer service are handled directly by our brand partners.

Yes, we earn affiliate commissions when you make purchases through our platform. This allows us to offer our curation service at no cost to you while maintaining partnerships with quality beauty and wellness brands.

No, affiliate commissions do not increase the price you pay. You pay the same price as shopping directly with the brand. Our commission comes from the brand partner as a referral fee, allowing us to continue providing our curation service.